16. What is your return policy?

Because plants are perishable, returns aren’t accepted — but if there’s an issue within 48 hours, we’ll make it right.

17. What if my plant dies?

We offer care support and troubleshooting. Sometimes plants struggle due to the environment; we’re happy to help assess and advise.

How do I water kokedama?

To water a kokedama, soak the moss ball in room-temperature water for 10–15 minutes until fully saturated. Gently squeeze out excess water and return it to its dish or hanging display. Most kokedama need watering about once a week, but frequency may vary depending on light, temperature, and humidity. If the moss feels light or dry, it’s time to water.

How do I water kokedama?

To water a kokedama, soak the moss ball in room-temperature water for 10–15 minutes until fully saturated. Gently squeeze out excess water and return it to its dish or hanging display. Most kokedama need watering about once a week, but frequency depends on light, temperature, and humidity.

How often should I water my kokedama?

Most kokedama need watering once every 5–10 days. In brighter light or warmer environments, they may need water more often. If the moss feels light or dry to the touch, it’s time to water.

Can kokedama sit in a dish?

Yes, kokedama can sit in a shallow dish. After watering, always allow excess water to drain and empty the dish so the moss does not sit in standing water.

Do kokedama need drainage holes?

Kokedama do not require drainage holes. Proper watering and allowing excess water to drain after soaking helps prevent overwatering.

Where should I place my kokedama?

Most kokedama thrive in bright, indirect light. Avoid direct sunlight, which can dry out the moss and damage the plant. Placement may vary depending on the plant variety.

Is kokedama difficult to care for?

Kokedama are easy to care for once you establish a watering routine. Regular soaking, proper light, and occasional misting are usually all that’s needed.