SHIPPING & RETURNS

We are committed to delivering fresh, beautiful Kokedama's, Plant's, and Accessories with care and efficiency.

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📦 Shipping/Delivery:

• We offer fast and reliable kokedama and plant delivery to ensure your order arrive fresh and vibrant.

• Same-day and next-day delivery options are available in select areas. and depending on plant availability, and order quantities.

• For shipping rates and estimated delivery times, please visit our "Delivery Map".

• We can ship our Accessories, shipping rates apply, please visit our "Shipping Rates" for more information.

🔄 Returns & Refunds:

• Due to the perishable nature of plants, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or store credit.

• For non-perishable items (e.g., vases, gifts, or accessories), returns are accepted within 14 days of delivery in original condition.​

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If you have any questions, 

📧 Email: Becca@gratefulflora.com
📞 Phone: 905-715-4049